Client TimeOut

I have an entry im my server log and was wondering what action if any I should take. (copy pasted below)

one particular client was haveing trouble staying on the server and was generating this script log entry can anyone explain this to me ? ie.... is this generated by CHSP or UT server S/W

tnx.......... G@nt

ScriptLog: #### -------------------------------- ####
ScriptLog: #### Client TimeOut ####
ScriptLog: #### -------------------------------- ####
ScriptLog: #### - Player Name : xxxxxxxxx
ScriptLog: #### - Player IP : xx.xx.xx.xx:xxxx
ScriptLog: #### - Player Ping : 247
ScriptLog: #### - Player P/L : 0
ScriptLog: #### - TimeStamps : 1743.8.85.5
ScriptLog: #### -
ScriptLog: #### - 30 seconds has gone by, so the client has been kicked.
ScriptLog: #### -------------------------------- ####
ScriptLog: #### Client TimeOut ####
ScriptLog: #### -------------------------------- ####
ScriptLog: #### - Player Name : XXXXXXXX
ScriptLog: #### - Player IP : xx.xx.xx.xx:xxxx
ScriptLog: #### - Player Ping : 247
ScriptLog: #### - Player P/L : 0
ScriptLog: #### - TimeStamps : 1743.8.85.5
ScriptLog: #### -
ScriptLog: #### - 30 seconds has gone by, so the client has been kicked.

I have x'd out cleints name and ip beacuse im not shure this is the proper place for that sort of communications.


tnx........ G@nt

That message occurs when the client's machine never authorizes itself to the server.

This should never happen in normal play (especially with 0 PL) but anything is possible. Even though his ping is high, 30 seconds should be enough.

The authorization packets are guarenteed by UT to get there.

It could also be an attempt by something to bypass CSHP and failing.